Return and Replacement
Please check your order as soon as you receive them. We accept returns and replacement of damaged products under the following conditions: (Cabinet and Flooring Accessories are NOT returnable)
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All returns will be only left as STORE CREDIT
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Must be returned within 21 days of original purchase and unopened
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All return items must be in its original packaging
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All return items will be inspected; if they have been installed you will not be able to return/exchange it
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30% Restocking fee for all returns
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Deposits are NOT refundable
Damaged Product
DellWood Kitchen & Floor guarantees that the product delivered are in good conditions and free of any damages. Please notify us immediately of any damages, wrong color and missing accessories within 3 days upon receiving your order. Please contact us at info@dellwoodkitchen.com
Ordered the incorrect size or extra item
If you mismeasure your kitchen & ordered the incorrect size/extra cabinet, contact us at info@dellwoodkitchen.com. We charge a 30% restocking fee and you will be responsible for the return shipping.
Not satisfied with finish/style of the cabinets?
We highly recommend that you order a sample door or visit our showroom before purchasing any cabinets/flooring. However, if you are not satisfied with the products delivered, you can return them as long as they are not assembled, free of damage, and in the original packaging.